The Project Management Office (PMO) at Riphah provides structured support across the healthcare and education sectors to ensure project success from initiation to execution. Our services include:

Project Support Services

• Develop and Review Project Charters, Plans, Schedules, and Budgets: Collaborate with end users to create and refine key project documents.
• Project Planning Assistance: Support in WBS creation, Gantt charts, milestones, and task sequencing.
• Template & Toolkits Provision: Provide standardized templates (charters, reports, risk registers, etc.).
• Project Documentation Support: Help maintain consistent and version-controlled documentation.
• Change Request Management: Evaluate and manage change requests through a structured workflow.

Monitoring & Reporting Services

• Project Status Reporting: Weekly/monthly dashboards, traffic light indicators, variance reports.
• KPI & Metrics Tracking: Monitor cost, schedule, quality, and risk performance indicators.
• Portfolio Reporting: Consolidated project reports for leadership and board-level insights.

Governance & Compliance

• Project Audit & Compliance Checks: Review projects for compliance with processes, standards, and policies.
• Stage Gate Reviews: Conduct formal reviews at key milestones (initiation, planning, execution, close).
• Project Charter Approval from Higher Management: Facilitate submission, review, and sign-off of project charters by senior stakeholders.
• Issue & Risk Escalation Process: Defined pathway to escalate major risks or roadblocks to the right level.

Capacity Building & Learning

• Training & Workshops: On project management methodologies, tools, soft skills, and governance practices.
• Coaching/Mentoring for PMs: Individual or team-level mentorship to elevate PM competencies.
• Lessons Learned & Knowledge Sharing: Collect, document, and distribute project insights and retrospective findings.

Portfolio & Resource Management

• Project Prioritization & Selection: Use of scoring matrices to evaluate and align project proposals.
• Resource Allocation Support: Help departments plan resource availability and avoid over-allocation.
• Demand Management: Intake and manage requests for new projects in line with capacity and strategy.

Stakeholder Management

• Stakeholder Mapping & Communication Plans: Identify key stakeholders and define engagement strategies; Development of Communication channels between various stakeholders.
• Facilitate Steering Committees: Coordinate meetings, prepare reports, and track decisions/action items.

Risk Management Planning

• Development of a Full Risk Plan: Risk identification and register; Qualitative and quantitative risk analysis; Risk response strategies (mitigation, avoidance, transfer, acceptance)

Tools & Systems Management

• PMIS & Software Training/Support: Help teams use tools like MS Project, Smartsheet, SAP PS s4 Hana, or your custom solution.
• Dashboard & Workflow Automation: Build automated reports, alerts, and approvals on Power Bi for smoother execution.

Strategic Alignment & Benefits Realization

• Project Alignment with Strategic Goals: Ensure proposed and ongoing projects support institutional priorities.
• Benefits Tracking: Measure planned vs. actual benefits and monitor ROI post-implementation.