Our Technical Support team is committed to providing fast, reliable, and expert technical support to ensure seamless access to digital services.

How We Help

Whether you're a student, faculty member, or staff, our dedicated support team is here to assist with IT-related issues, troubleshooting, and system guidance.

• 24/7 Network & System Support: Ensuring uninterrupted access to university IT services.
• Hardware & Software Assistance: Troubleshooting computers, printers, academic software, and university systems.
• Password & Account Management: Helping with login issues, password resets, and multi-factor authentication.
• Wi-Fi & Connectivity Support: Assisting with internet access, VPN connections, and network troubleshooting.
• E-Learning & Online Services Support: Providing guidance on the Learning Management System (LMS), online portals, and academic tools.

The ITIC Technical Support team is dedicated to ensuring a smooth, secure, and efficient IT experience for the university community. Our team works proactively to resolve issues, enhance IT services, and support the university’s digital transformation.